Sticky.io pricing
How Sticky.io's pricing works
Sticky.io does not sell monthly plan tiers. It publishes one bundled rate for its CRM and checkout: a base license, plus a share of your gross sales that falls as you grow, plus a small fee on each declined transaction. Unlike its old rival Konnektive, it lists the numbers rather than hiding them behind a demo.
From $499 / month base license
- Plus a revenue share of gross sales, on the schedule below, and a per-declined-transaction fee of $0.04 falling to $0.02 as you scale
- One rate covers the CRM, the checkout and funnel builder, and routing across 160-plus gateways
- No free trial: the license and revenue share begin when you go live
- Recovery, the failed-rebill salvage product, is priced separately and on request, billed only on the revenue it recovers
- Your own payment-processor fees apply on top of the platform rate
| Monthly gross sales | Revenue share |
|---|---|
| Up to $500K | 1.0% |
| $500K to $2.5M | 0.75% |
| $2.5M to $10M | 0.5% |
| $10M and above | 0.25% |
Sticky.io bundles its CRM and checkout into one rate: a base platform license from $499 a month, plus a revenue share of gross sales that falls by volume tier (1% up to $500K a month, 0.75% to $2.5M, 0.5% to $10M, 0.25% above $10M), plus a per-declined-transaction fee of $0.04 that falls to $0.02 as you scale. Its Recovery product is priced separately and on request, performance-based on the revenue it recovers. There is no free trial, and standard payment-processor fees apply on top.
Is it worth the money?
What works
- Payment routing and recovery are the real draw. Sticky.io routes each transaction across 160-plus gateways, cascades to another account when a charge declines, and its Recovery product retries failed rebills with AI-timed, decline-code-aware logic. Recovery is billed only on the money it wins back, so one processor hold or a wave of declines does not stop your revenue. Few platforms do this, and it is why high-volume and high-risk sellers run on it.
- It is built for subscriptions and continuity, not retrofitted for them. Flexible billing cycles, free trials, proration, multi-product bundles and one-click upsells all ship as part of the platform, and long-term users rate it strong for running subscription campaigns with several products and offers.
- It is established and checkable. Sticky.io is the rebranded LimeLight CRM, one of the two CRMs the direct-response and nutra world was built on. It reported more than 10,000 merchants and over $4 billion a year in transactions at its 2020 rebrand, and it publishes 17-plus years of recurring-billing experience. The legitimacy question is settled.
- Reporting and support hold up in daily use. Reviewers describe setting up alerts and daily reports and exporting large order batches with filters as straightforward, and single out a support team that helps with custom reports and requests rather than deflecting them.
What to watch
- There is no free trial and the price scales with your sales. The base license starts at $499 a month, and on top of that you pay a percentage of every sale that only falls once you are doing serious volume, plus a per-decline fee and your own processor fees. It is priced and built for established high-volume brands, so a first-time or low-volume seller will find it more platform and more cost than they need.
- The interface is dated and uneven. Reviewers rate the UI mediocre, call product and campaign setup confusing, and say the pre-built reports are hard to read because the terminology is inconsistent. Getting productive takes training and implementation help rather than an afternoon.
- Users report occasional billing glitches. The recurring caution is to build a quick check into any billing change, because reviewers describe edits that can silently revert if you navigate away, which on a subscription book means customers billed when they should not be.
- There is no same-URL split testing. You can A/B pages and build any checkout flow you like, but Sticky.io does not rotate whole checkouts under one URL, so a paid-traffic team that treats that as non-negotiable will run a page tool in front of it to keep a test from resetting ad-platform learning.
Frequently asked questions
How much does Sticky.io cost?
Sticky.io charges one bundled rate for its CRM and checkout: a base platform license from $499 a month, plus a revenue share of gross sales that starts at 1% and falls to 0.75% past $500,000 a month, 0.5% past $2.5 million and 0.25% past $10 million, plus a per-declined-transaction fee of $0.04 that drops to $0.02 as you scale. Its Recovery product is priced separately and on request.
Does Sticky.io have a free trial?
No. There is no self-serve free trial and no published money-back window. You book a demo, and the base license and revenue share begin when you go live, so the way to test it is a paid pilot rather than a trial.
Are there fees on top of the plan?
Yes. Sticky.io is the CRM, checkout and routing layer, not the payment processor, so your own merchant-account and card-processing fees apply on every sale. The Recovery product is billed only on the revenue it wins back, and add-on services and integrations can carry their own costs, so model your total at your real volume, not off the $499 headline.
What we read
From Sticky.io
- https://www.sticky.io
- https://www.sticky.io/payment-services/recovery
- https://www.sticky.io/performance-commerce/checkout
Other sources
6 discussions and reviews read for this page. Quotes are excerpts; open a link to read the original in context.
- [bw-rebrand] LimeLight CRM Rebrands as sticky.io
- [cap-support] Sticky.io Reviews
- [cap-reporting-pos] Sticky.io Reviews
- [cap-reporting-neg] Sticky.io Reviews
- [cap-billing] Sticky.io Reviews
- [tr-ui] Pros and Cons of sticky.io