Chargeflow pricing
Chargeflow does not sell a monthly plan. Each module bills on a different event.
Four modules, four triggers
Chargeflow's bill is not a seat price. Each module waits for a different event, and you can leave the ones you do not want switched off. The figures below are the self-serve rates on the pricing page.
| Module | Fee | Trigger |
|---|---|---|
| Insights | $0 | Ratio monitoring. No credit card required. |
| Prevent | $0.10 / scan | Each scanned transaction after 1,000 free scans. |
| Automation | 25% recovered | A won dispute. Nothing on a loss. |
| Alerts | $29 | A deflected chargeback. A volume rate applies after more than 50 alerts in a month. |
Insights watches the dispute ratio. It does not refund an order and it does not file a response. Start there while you decide whether the paid modules are worth turning on. Read the Chargeflow review for the win-rate split.
Prevent runs after checkout and before you ship. The free allowance is the first block of scans in the table. After that, every scanned transaction is usage. You choose whether to turn scanning on.
Automation ingests the dispute from the processor you connected, builds a response, and submits it before the network deadline. If the dispute is lost, you are not charged the success fee. The same page also lists a 4x return guarantee. Treat that line as marketing copy. Nothing here confirms that guarantee.
Alerts are Verifi and Ethoca notifications that let you issue a refund before a chargeback posts. You are not charged for an alert that fails to prevent one. Past the monthly count in the table, you talk to sales for a volume rate. Self-serve has no long-term contract. Some Shopify invoices show a higher per-alert figure than the public page. Those reviewers and Chargeflow do not agree on the cause. Match the invoice to the form you signed.
There is one exception to the rule that a failed alert is not billed. If you cap automatic refunds, an order over the cap is not refunded by the software, and the help center says the alert is billed anyway, because you chose to handle that refund yourself.
Watch the ratio on Insights first. Add alerts when you are close to a card network dispute threshold. Add automation on the disputes that still post. Prevent is a shipping filter, and it does not stand in for either of those. The chargeback management roundup compares this pricing with a managed service that does not publish its rates.
Is it worth the money?
What works
- The pricing page publishes a fee for each module, and self-serve signup does not lock you into a term. Enterprise terms require a demo, which is a different conversation from the usage-based signup.
- Insights is free and needs no card, so you can watch the dispute ratio before you pay for scans, alerts or representment.
- Alerts run on Verifi, Ethoca and Chargeflow's own network. The alerts page says enrollment takes under a day, and the homepage lists Shopify, Stripe and WooCommerce among more than 100 connections.
- Automation bills only when it recovers the dispute amount. If a dispute is lost, that fee is not charged.
What to watch
- Public reports on automation do not line up. A long-term merchant on Reddit put wins near two thirds of incoming chargebacks and said the result depends on the industry. A Shopify merchant said the cases Chargeflow filed were lost, and the cases they filed themselves were won.
- Shopify reviewers have posted alert invoices above the figure on the public pricing page. The threads argue over legacy pricing, custom order forms and billing mistakes. Chargeflow's replies point to signed contract terms and do not settle on a single cause.
- A refund automation limit can stop the automatic refund and still leave the alert on the bill. Chargeflow's help center says so in plain terms. This matters for high-ticket orders you intended a person to review.
- Prevent bills per scanned order after a free allowance. A low-volume store that leaves scanning on can see usage it did not plan for.
Frequently asked questions
Is there a monthly Chargeflow plan?
When is the alert fee waived?
Do you still pay the automation fee on a lost dispute?
What we read
From Chargeflow
Other sources
6 discussions and reviews read for this page. Quotes are excerpts; open a link to read the original in context.
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